How It Works
The ProblemDig deeper Ask a question
Imagine trying to coach a sports team without being able to see your players – or any of the action. Seems ridiculous, right? Well, in fact, most Sales Managers are placed in this very position. They’re unable to be by their team’s side to understand the challenges they face – or know whether they are presenting a product or service in the optimal way.
The SolutionDig deeper Ask a question
Well now, whether you have a team of 2 or 2000, and whether they’re across the hall or half way around the world, with TeamVisibility you can be right there. You can see, hear, and coach your team and help make them great!
It's EasyDig deeper Ask a question
TeamVisibility is really powerful, but perhaps best of all - it’s easy to set up and use – and you can be up and running in minutes.
How it WorksDig deeper Ask a question
Each member of your team downloads a simple TeamVisibility App. At the start of their day, or whenever they want to begin a session, they just hit Start.
Key DataDig deeper Ask a question
TeamVisibility begins to capture a team member's screenshot, microphone and webcam (if you choose).
Event MarkingDig deeper Ask a question
TeamVisibility allows you to either mark event outcomes from the app or import events from other software, such as a CRM program.
The CloudDig deeper Ask a question
TeamVisibility sends this data up to the Cloud where it’s stored and made easily searchable – wherever you are, whenever you’d like.
You'll Love ItDig deeper Ask a question
TeamVisibility makes it easy to view your team’s summary activity, see and hear what any of your team members are facing in their customer interactions, and provide instant coaching and feedback.
ScorecardDig deeper Ask a question
Now you can easily see your entire team’s performance at a glance – both collectively and by individual. The Team Summary page is the ultimate scorecard of your team’s day – and a platform to dive deeper.
The PlayerDig deeper Ask a question
View an “EKG” of your team member’s day. It’s simple and amazing! This view gives you all of their key data – screenshot, webcam, audio, and events – right at your fingertips. You can easily navigate to hear their calls, see the patterns of their day, and provide immediate coaching or share best practices.
Notes and SharingDig deeper Ask a question
You can easily coach and collaborate! TeamVisibility radically reduces the time it takes to improve your people and process – with everyone feeling connected. Managers can share best practices at the touch of a button and Team Members can even review their own work for self improvement.
EventsDig deeper Ask a question
With TeamVisibility, it’s easy to find and review the events that matter most. You can even instruct the system to “pop” certain events to you as they happen. For example, want to hear only the “No Sale” calls from a new product roll-out? No problem. Just choose that in the settings and they’ll be pushed right to you as they occur!
It's so easy to startDig deeper Ask a question
TeamVisibility is so easy to set up and use – your team can start improving today! And we’re here to help you every step of the way. Our technical support and Success teams are dedicated to helping you make your team great.
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